DORA Compliance: Build Digital Operational Resilience Across ICT Risk, Incidents and Third Parties

ICT risk management framework

Establish and maintain a sound, documented ICT risk management framework as part of the overall risk framework, with the management body holding ultimate accountability. It must cover identification, protection, detection, response, recovery, learning and communication.

ICT-related incident management, classification and reporting

Detect, manage, classify and log ICT-related incidents against DORA criteria, then report major ICT-related incidents to the competent authority within the required time limits using the standard templates, with initial, intermediate and final notifications. Significant cyber threats may be notified voluntarily.

Digital operational resilience testing

Run a risk-based testing programme on ICT systems and tools at least annually, covering vulnerability assessments, scenario-based tests and more. Designated significant entities must also perform advanced threat-led penetration testing (TLPT) at least every three years.

ICT third-party risk management

Manage ICT third-party risk across the contract lifecycle, embed mandatory contractual provisions, run pre-contract due diligence and concentration-risk assessment, and apply stricter requirements where a provider supports a critical or important function.

Register of information on contractual arrangements

Maintain a complete register of information on all contractual arrangements for ICT services, at entity, sub-consolidated and consolidated levels, using the prescribed templates, and make it available to competent authorities on request and for annual reporting.

Information sharing and threat intelligence

DORA enables financial entities to exchange cyber threat information and intelligence among trusted communities to strengthen collective resilience, within arrangements that protect confidentiality and comply with data protection rules.

Governance and oversight of critical providers

Governance arrangements must give the management body active oversight of ICT risk and resilience, while critical ICT third-party providers (CTPPs) designated by the ESAs fall under a direct EU oversight framework led by a Lead Overseer.

Weekly-monitors the EU regulators and legislative trackers that touch DORA, including the ESAs and EU sources, and drafts a source-linked digest of changes such as new or amended RTS and ITS. Where a change hits a policy you have published, it produces a DOCX redline with track-changes for your counsel to review.

Scores your uploaded ICT risk, incident-management, resilience-testing and third-party policies against the law and corpus, showing missing, partial and covered gaps with a score so you can see where your DORA documentation falls short before a supervisor does.

Gives you the registers DORA leans on, including a risk register with a 5x5 matrix, a controls library, an incidents log, and a vendor register for ICT third parties, plus a review and approval workflow, tickets and dashboards to evidence governance and accountability.

Scores vendor and third-party risk and reconciles your published notices against the underlying registers, supporting the ICT third-party due diligence and concentration view that DORA expects you to maintain.

Builds your compliance profile by crawling your website and classifying your policies, giving your counsel an editable starting point so the DORA-relevant policies on file are mapped before assessment and monitoring begin.