Terms of service

These Terms govern your access to and use of the regSpace platform. The platform is provided by Rated Counsel Limited, trading as regSpace ("regSpace", "we", "us"), a company registered in England and Wales (company number 11812572, registered office 5 Golden Mede, Waddesdon, England, HP18 0NG). Separate commercial terms (the "Master Services Agreement") apply where you sign one for a paid subscription and take precedence over any conflicting provision here.

1. Not legal advice

regSpace outputs are draft regulatory intelligence for legal review. They are not legal advice, do not form a lawyer-client relationship, and must be reviewed by qualified counsel before being relied upon. Every deliverable is watermarked accordingly. You are responsible for the decisions you make based on our output.

2. Accounts

You must keep your credentials confidential and are responsible for activity on your account. You must notify us immediately of any suspected unauthorised access.

3. Acceptable use

Your use of the Service is subject to our Acceptable Use Policy. In particular, you may not use the Service to process data you are not authorised to process, to attempt to reverse-engineer the platform, or to generate content intended to defraud or deceive.

4. Intellectual property and licence to outputs

regSpace retains all rights in the platform, the obligation taxonomy, the underlying software, and any derivative data. You retain all rights in content you submit. You grant us a limited, non-exclusive, non-transferable licence to process your submitted content solely to provide the Service.

Subject to your payment of applicable fees, regSpace grants you a perpetual, royalty-free, non-exclusive licence to use, reproduce, modify, and distribute the outputs we generate for you (such as digests, gap analyses, redlines, registers, and reports) within your organisation, and to share those outputs with your external counsel, regulators, and auditors. This licence survives termination of these Terms.

5. No model training on your content

We do not use your submitted content, or the outputs we generate for you, to train, fine-tune, or otherwise improve any machine-learning model. Your content is processed only to provide the Service to you.

6. Fees, renewal, and cancellation

Where you sign a Master Services Agreement or order form, the fees, payment terms, and subscription duration set out there apply. For self-serve subscriptions purchased through the platform:

• Annual subscriptions renew automatically on each anniversary of your original purchase date, at the then-current fee for your plan, unless you cancel.
• To avoid the next charge, cancel at least 30 days before the renewal date. A cancellation that takes effect after that point applies to the following renewal.
• You may cancel mid-term, but voluntary mid-term cancellations are non-refundable and your subscription runs to the end of the paid term, except where a refund is required by law.
• You may change plan from the Administration page in your workspace. Your subscription governs the timing and the charge: when a change takes effect, and what it costs, are set by the billing portal’s own rules and shown to you before you confirm. Your workspace follows your subscription, so the capabilities and the entity capacity of the new plan arrive at the moment the change is applied to your subscription.
• Where a renewal charge is declined, your subscription and your workspace continue while the payment is retried, and we will contact you so the payment method can be updated. Your plan and your content remain as they are throughout that period.

7. Plan capacity

Every plan includes the core regSpace platform: the Watcher, Assessor and Profiler agents, the registers, rights-request handling, the documents library, and the tamper-evident audit chain. Compliance Pro and Compliance Suite additionally unlock the GRC Workspace (including the evidence-pack and audit-binder exports built from that chain), the Privacy Inspector toolkit, hosted complaints intake, connectors, and Slack / Teams / webhook channels. Plans are also sized by the number of corporate entities they cover (Foundation covers 3 entities, Compliance Pro covers 15, Compliance Suite scales to your group) and by support level. The platform keeps that capacity when you save your legal entities, and it tells you the number in the workspace so you always know where you stand. Everything you have already recorded stays available to read and to edit: where a group sits above its capacity, the register stays editable and companies can still be corrected or removed, and what waits is adding a further company. Upgrading raises the capacity in place. Where your group grows past the plan you purchased, we will agree the right plan with you, and we can hold an agreed capacity on your account while that conversation runs.

8. Confidentiality

Each party will protect the other’s confidential information with at least reasonable care. Your submitted content is tenant-isolated and handled under the security controls described in our security page.

9. Warranties and disclaimers

The Service is provided on an "as is" basis. To the maximum extent permitted by applicable law, we disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that outputs are complete, accurate, or suitable for any particular legal or regulatory decision.

10. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, or consequential damages. Each party’s aggregate liability under these Terms is capped at the fees paid by you in the 12 months preceding the claim. Nothing limits liability for death, personal injury, fraud, or where limitation is prohibited by law.

11. Termination, export, and deletion

Either party may terminate for material breach not cured within 30 days of written notice. On termination, you may export your data in a portable format (CSV or JSON) and, within 30 days of termination, we will delete your submitted content, except for any minimum we are required to retain by law (for example, billing records). If you ask us in writing for a longer retention period, we will agree it where we reasonably can.

12. Governing law

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or the Service, except that either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its confidential information or intellectual property.

13. Contact

For legal notices, write to hello@regspace.ai.